Business Director

London, England, United Kingdom · Client Services


We are a brand consultancy and creative communications agency that has spent the last 20 years building best-selling retail and lifestyle brands in the UK and across the world.

We have a very simple philosophy to ‘Make Shopping Brilliant’. Our background in retail, fashion, lifestyle and luxury means we understand ever changing trends, how and why people shop as well as the all-important bottom line.

We use that knowledge to create the brands, experience and communications that will make any business a destination.

The Client Services department is an instrumental component in ensuring we create the best imaginable work by seeking, building, maintaining and growing long and meaningful relationships with our clients.

As Business Director, you play a pivotal role in supporting the Client Services Director and Managing Director in defining and implementing best-in-class client services at Portas across multiple accounts.

As the most senior day-to-day agency contact across your client accounts, you are the strategic client lead that builds strong working relationships with clients, understands the challenges they face, their business, marketing and commercial objectives and works with them to create best in class work that answers briefs and exceeds expectations.

The Business Director will report into the Client Services Director and will be accountable for:

Reporting lines

You report to the Client Services Director and may be responsible for managing a team (Senior Client Director, Client Director, Client Manager and a Client Executive).


Account management

Commercial awareness







We also have free yoga classes at the studio and initiatives for the team to continue to be inspired.

Industry "field trips" and our internal knowledge sharing space "School of Portas" are also a part of our expanding offering.

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